FAQ
We've compiled the most frequently asked questions. If you can't find your answer here, our support team is ready to help.
Still have questions?
Don't hesitate to contact our manual support via Telegram or our contact form.
Send MessageWe have an automated delivery system. For fresh accounts (white accounts), you will typically receive the credentials within 5-15 minutes after payment confirmation. Verified accounts require manual processing and usually take 1-4 hours.
To ensure privacy and security, we primarily accept USDT (TRC20 network). For large wholesale orders, you can contact support via Telegram to discuss alternative payment methods.
Yes, all accounts come with a warranty. Fresh accounts include a 24-hour first-login warranty, while verified accounts offer 48-hour to 7-day warranties. Within this period, if the account is banned for non-user-related reasons or has password issues, we will replace it for free.
Due to risk control rules, we recommend keeping the new account idle on your primary device for 3-5 days before making large transactions. Do not change the bound phone number or make frequent transfers immediately after logging in. Interact normally first.
Yes, we offer tiered bulk pricing for 10+, 50+, and 200+ units, with discounts up to 30% off the single unit price. Please check the bulk pricing table on each product page. For massive orders, please contact support directly on Telegram.